HelpDesk / Supports

Admin Posts : 106 Join date : 2009-06-04

Dear players , if you are having problems with the donation systems or having any sort problems with the ro client please post it here in this section .

We will try to assist you until your problem is solve.

PLEASE ADD roxinityro@hotmail.com or roxhelp@hotmail.com FOR ANY HELP or ASSISTANCE.

Thank you.

Regards ,
Kenny

Posts : 2 Join date : 2009-07-01

Why I couldn't even create a character in the game?

Posts : 5 Join date : 2009-07-01

Hi, i have a problem - i can't open skills window, after try to open it i got 2 messeges with errors and after confirm it's crash with gravity error

Admin Posts : 106 Join date : 2009-06-04

Please paste a print screen of the error here so that we can help u

Posts : 5 Join date : 2009-07-01

Admin wrote:: Please paste a print screen of the error here so that we can help u

full skill window - HelpDesk / Supports Ad13bdfffd77

boots shop - HelpDesk / Supports C29946fc93e2

Admin Posts : 106 Join date : 2009-06-04

May i know what language did u set for ur OS ? . It seems that your data is missing a few bmps.

May i ask are you using the latest KRO ?

Posts : 5 Join date : 2009-07-01

Admin wrote:: May i know what language did u set for ur OS ? . It seems that your data is missing a few bmps.
May i ask are you using the latest KRO ?

Russian
I was thought it's because non-standart skin
Yes, client is updated, but i'll try to check it again, thank you)

Admin Posts : 106 Join date : 2009-06-04

Well , I've updated DataV4 , you should download it and try . I saw ur printscreens and added the bmps inside. Hopefully it can cure the errors.

Posts : 5 Join date : 2009-07-01

Admin wrote:: Well , I've updated DataV4 , you should download it and try . I saw ur printscreens and added the bmps inside. Hopefully it can cure the errors.

Thank you)

Unfortunately boots are still unavalible to see >_<

Admin Posts : 106 Join date : 2009-06-04

can you give me more details regardint the boots.

How bout trying to change your OS language to United States (english) and try the RO again .

If there's Error , it will print Korean Words instead of Russian. From that i can find which data you're missing and add it into the update.

Posts : 5 Join date : 2009-07-01

Admin wrote:: can you give me more details regardint the boots.

How bout trying to change your OS language to United States (english) and try the RO again .

If there's Error , it will print Korean Words instead of Russian. From that i can find which data you're missing and add it into the update.

It's to complex)
Boots, which i can't see is a last one in the boots shop.
When I scroll the list until the end an error is appears

Admin Posts : 106 Join date : 2009-06-04

can u be more specific like when u scroll until which boots ?? weird tho . this doesn't happen to me at all before. . Hmm

i need to know which specific boots in order to add the patch for u .

Posts : 1 Join date : 2009-09-05